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Trip cancellations and disruptions

Travel insurance for
trip interruptions

Don't let trip interruptions ruin your plans. Stay covered, stay calm, and keep travelling!

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Cover for trip interruptions

With the right cover, you can stay stress-free knowing you're protected against the costs related to cancellations, disruptions, delays, and more. Keep your trip on track and your peace of mind intact. Don't let unexpected trip disruptions interfere with your travel plans.

Cover for trip interruptions - general notes

This section on your travel insurance policy covers non-refundable payments made up to the benefit limits should you need to cancel or make a change to your trip.

Your policy specifies the events you are insured for; these events include not being able to travel due to unforeseen emergency medical events or bereavement, home emergencies such as fire or flood, or flight cancellations by airlines due to weather or strike action. Any event not specified in the policy is not insured, unless you opt for the optional Unspecified Event cover available on some plans.

Unspecified Event cover provides cancellation cover for events or causes not specified under the section titled cancellation cover. Enjoy additional cover for all travel and accommodation purchases made within 72 hours prior to purchasing the policy and any additional payments made after purchasing the policy with this optional extra benefit.

Summary of important exclusions for all trip disruptions

The following events are excluded from all cover options:

Your disinclination to travel or your financial circumstances
The inability of any travel agent, tour operator or similar service provider to complete arrangements for a group due to a deficiency in the number of persons
Pregnancy or childbirth from the 1st day of the 26th week of pregnancy
Vascular, cardiovascular, and cerebrovascular conditions if you, your travel companion, a member of your immediate family, business associate, whether they are travelling with you or not, is 70 years or older
Government prohibition or you not having the required, or valid, or correct travel documents, or visas, including transit visas or the public conveyance refusal to allow you to board
Any omission to comply with health requirements of any country to be visited by you
Travel bans, travel restrictions, and border closures imposed by the authorities
Your failure to check-in or board at the correct prescribed time for your scheduled transport services
War, invasion, acts of foreign enemies, hostilities, and war-like operations
Travelling when a doctor has advised against it or travelling internationally to seek medical treatment or advice
Epidemic and/or pandemic

*Note: a formal quote will provide comprehensive details on benefits, limits, cover terms, conditions, and exclusions.

What we cover

Cancellation

Cancellation is for calling off your trip before it starts due to unexpected, specified events, like an illness, injury, or family medical emergency, that prevents you from travelling.

✈️

Missed connection

Missing a scheduled travel connection, like a flight or train, due to the late arrival of your preceding transport, which requires additional arrangements to stay on track.

⛈️

Weather conditions

Weather conditions benefit refers to your flight being cancelled due to natural events like storms or floods.

🛂

Denied Visa (SA passport holders)

When your visa application was rejected, preventing you from travelling as planned.

Delayed Visa

When there is a hold-up in visa processing by VISA authorities that could impact your travel schedule.

⏱️

Disruption

This benefit covers costs should you need to shorten, extend or postpone because of unexpected, specified events, such as sudden illness, family medical emergency, or serious incident affecting your home.

🚌

Public conveyance delay

Cover for expenses when your transportation is delayed for more than 4 hours during your journey.

🛋️

Airport lounge access

Claim the cost of access to an airport lounge while you wait, when your public transportation is delayed for more than 4 hours.

🛡️

Cancellation or disruptions for unspecified events

(Optional Extra) Cover should you need to cancel or make a change to your trip for a cause outside your control not specified by us. You qualify for this benefit by purchasing the policy, with this benefit, before making payments towards your trip, or within 72 hours of making payments towards your trip.

Your benefits

Cancellation

Reimbursement of travel and accommodation expenses for which you are liable, if it is necessary for you to cancel your international trip before the departure date, as a result of one of the following specified events:

Events covered for:

  • Your unexpected sudden illness, injury, or death (pre-existing conditions excluded)
  • Your flight is cancelled by transport provider as a result of hijack, strike, or civil commotion
  • Accidental loss or damage at your home of more than R100 000 within 30 days prior to departure
  • Retrenchment
  • Traumatic event
  • Theft of your travel documents preventing departure
  • Incident of terrorism within 14 days of your departure at one of the destinations noted on your pre-paid itinerary

Don't just take our word for it, here's what our customers have to say

Discover how our travel insurance has made a difference for others - hear directly from our happy customers.

"
Location: Democratic Republic of Congo
R400 000
Paid amount

I was really impressed with their service. I even flew back in first class. I would really recommend TripCovered Travel Insurance to be the insurer of choice when travelling. I know it's a cliche, but an accident can happen so fast.

Mr Fred
· Traveller
"
Location: Lusaka, Zambia
R235 000
Paid amount

The assistance company looked after us really well and reassured me that all would be fine. I think it is essential to have travel insurance especially if one is in a country where the medical care is questionable. If we didn't have that option our baby wouldn't have survived.

Mr Bruce
· Traveller